This policy explains what information OnSpot Appliance Repair LLC collects when you visit onspotappliancerepair.com or book a repair, how we use it, and the choices you have.
Information you give us. When you request service through our booking forms, call, text, or email us, we collect what you provide — such as your name, phone number, email address, service address, appliance brand and type, and a description of the problem.
Information collected automatically. Like most websites, we use Google Analytics to understand how visitors use our site. It collects details such as pages viewed, approximate location (city level), device and browser type, and how you arrived at our site. Google Analytics uses cookies to do this.
We use your information to:
We do not sell or rent your personal information, and we do not share it with anyone for their own marketing.
We share information only with service providers that help us run our business, and only as needed:
We may also disclose information if required by law.
You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's browser add-on. Our site will still work without cookies.
We keep service records for as long as needed to honor our warranty, support future repairs on your appliances, and meet tax and legal requirements. You can ask us to delete your information at any time, subject to those obligations.
Our site uses HTTPS, and we limit access to customer information to the people who need it to serve you. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Our services are meant for adults, and we do not knowingly collect information from children under 13.
You can ask to see, correct, or delete the personal information we hold about you. Virginia residents have these rights under the Virginia Consumer Data Protection Act. To make a request, contact us using the details below.
If we update this policy, we'll post the new version here and change the date at the top.
OnSpot Appliance Repair LLC
Dumfries, VA
Phone: (571) 234-6772
Email: services@onspotappliancerepair.com
